FAQs
Welcome to our FAQs section :)
We've compiled a list of frequently asked questions to provide you with the information you need to make an informed purchase. Please feel free to reach out to us if you don't find the answer to your question here.
How do I contact customer support?
You can contact us by sending an email to barazart92@gmail.com. We strive to respond to all inquiries within 24-48 hours.
Do you offer gift cards?
Stay tuned for our upcoming gift cards. They'll be here very soon!
Where can I find my order number?
After making a purchase, we will send you an email confirming your order and providing you with all the necessary information. Please make sure to check your spam folder in case the email is redirected there. You will find the order number in this confirmation email.
How do I know the status of my order?
You will receive email updates once your order is received, shipped, or any other status. You will receive a tracking number for your order once it is emailed.
What is the processing time after I've purchased my order?
Orders are typically processed within 1-2 business days after purchase.
How long will it take to get my package?
Our orders take from 3 to 4 business days (excluding weekends and holidays) to reach their destination.
Can I cancel my order?
Please be aware that once you make a purchase, we are unable to process cancellations. Therefore, we kindly ask that you carefully review your order before completing your purchase.
About returns and refunds
Visit our Shipping Info page for detailed information.
What payment methods do you accept?
We accept all major credit cards as well as PayPal. You can select your preferred payment method at checkout.
Do you offer international shipping?
Currently, we can only ship within the United States. We're actively working on expanding our shipping options for the future.
What is your shipping policy?
Visit our Shipping Info page for detailed information.
What is your privacy policy?
We take customer privacy seriously. You can read our full Privacy Policy page.